If you believe you’ve left something behind in one of our vehicles, promptly report it to our customer support team. The sooner we know, the better chance we have of locating your item.
We take your report seriously and conduct a thorough search of the vehicle in question to locate your lost item.
If we find your item, we’ll contact you right away to confirm its retrieval.
Your lost item will be securely stored until you can arrange for its return.
Once we’ve confirmed your ownership of the lost item, we’ll arrange for its safe delivery back to you at your convenience.
We do not charge any handling fees for our lost and found services. Our goal is to reunite you with your belongings as swiftly and hassle-free as possible.
While we make every effort to assist you in locating and returning your lost items, please note that we are not responsible for items left behind in our vehicles. As our vehicles serve multiple passengers, we cannot guarantee the retrieval of all lost items. However, we will do our utmost to help you find and recover your belongings when possible.
At Auroo, your peace of mind and satisfaction are our top priorities. Trust us to provide reliable and trustworthy lost and found services, and we’ll make every effort to reunite you with your cherished items. We look forward to assisting you in any way we can.
Melbourne's premier chauffeur car service, where luxury, reliability, and professionalism converge to redefine your travel experience.
Melbourne's premier chauffeur car service, where luxury, reliability, and professionalism converge to redefine your travel experience.
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