...

Privacy Policies

Auroo Chauffeurs Service Policies

Auroo Chauffeurs ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, mobile app, or any services provided by Auroo Chauffeurs. By accessing or using our services, you consent to the practices described in this Privacy Policy.

Effective Date: 01/04/2024

1. Information We Collect:

We may collect personal information that you voluntarily provide to us when using our services. This information may include but is not limited to:

     

      • Contact Information (e.g., name, email address, phone number)

      • Billing and Payment Information

      • Travel Preferences

      • Booking History

      • Location Data

      • Device Information (e.g., IP address, browser type, operating system)

      • Usage Information (e.g., pages visited, interactions with our website or app)

    2. How We Use Your Information:

    We may use your personal information for various purposes, including but not limited to:

       

        • Providing and managing our chauffeur car services

        • Processing bookings and payments

        • Communicating with you regarding your bookings or inquiries

        • Improving our services and user experience

        • Sending you promotional offers, newsletters, or updates (with your consent)

        • Analyzing and monitoring usage patterns and traffic on our website and app

        • Complying with legal obligations and protecting our rights and interests

      3. Information Sharing and Disclosure:

      We may share your personal information with:

         

          • Our trusted partners and service providers who assist us in delivering our services

          • Legal authorities or government agencies as required by law or to protect our rights and interests

          • Other third parties with your consent

        4. Security Measures:

        We employ industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.

        5. Cookies and Tracking Technologies:

        Our website and app may use cookies and other tracking technologies to collect information about your browsing activities. You can manage your cookie preferences through your browser settings.

        6. Your Choices:

        You have the right to access, correct, or delete your personal information. You may also opt out of receiving marketing communications from us. To exercise these rights or for any privacy-related inquiries, please contact us using the contact information provided below.

        7. Changes to this Privacy Policy:

        We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. We will notify you of any material changes by posting the updated Privacy Policy on our website or app. Your continued use of our services after such changes will constitute your acceptance of the updated Privacy Policy.

        8. Contact Us:

        If you have any questions, concerns, or requests related to your privacy or this Privacy Policy, please contact us at:

        03 5317 8208

        9. Jurisdiction:

        This Privacy Policy is governed by and construed in accordance with the laws of the jurisdiction where Auroo Chauffeurs is located.

        Auroo Chauffeurs

        Wyndham Vale 3024

        support@auroo.com.au

        03 5317 8208

        Call Us!