Social Media

aaroo-fb
aaroo-twitter
aaroo-insta
aaroo-email

support@auroo.com.au

aaroo-call

03 5317 8208

auroo-logo

Non-Discrimination Policy

At Auroo Chauffeurs, we are committed to fostering a culture of respect, fairness, and inclusion. Discrimination of any kind is strictly prohibited and will not be tolerated in our workplace or during the delivery of our services.

1. Equal Opportunity:

We provide equal opportunities in both employment and service delivery, regardless of race, colour, religion, gender, gender identity, sexual orientation, national origin, age, disability, or any other status protected under applicable Australian laws.

2. Zero-Tolerance Commitment:

Auroo Chauffeurs maintains a strict zero-tolerance stance against discrimination, bias, or unequal treatment. Every individual has the right to fair and respectful treatment.

3. Responsibilities:

  • Employees & Chauffeurs: Must act with professionalism, dignity, and fairness at all times.
  • Passengers: Are expected to treat chauffeurs and staff with the same level of respect. Together, we share responsibility for creating an inclusive and welcoming environment.

4. Reporting Discrimination:

Any employee, chauffeur, or passenger who experiences or witnesses discrimination is encouraged to report the incident immediately to our support team. All reports will be taken seriously and addressed promptly.

5. Investigation and Resolution:

  • Reports will be reviewed through an impartial investigation.
  • Appropriate action will be taken to resolve confirmed cases of discrimination.
  • Where necessary, matters may be referred to legal or regulatory authorities.

6. Privacy and Confidentiality:

We respect the privacy of all parties involved. Information relating to discrimination reports will remain confidential and shared only with those directly responsible for handling the matter.

7. Consequences of Discrimination

Individuals found to have engaged in discrimination may face:

  • Termination of employment (for staff)
  • Temporary or permanent suspension of services (for passengers or chauffeurs)
  • Legal action, where required

8. Prevention and Education:

We are committed to preventing discrimination through training, awareness programs, and proactive measures that promote diversity, equity, and respect across all areas of our business.

9. Non-Retaliation:

Auroo Chauffeurs prohibits retaliation against any person who, in good faith, reports discrimination or assists in an investigation. Additional measures will be taken to protect individuals who raise concerns.

Conclusion

Discrimination has no place at Auroo Chauffeurs. We are dedicated to delivering safe, inclusive, and respectful services to all clients and maintaining a workplace where every chauffeur and employee feels valued. By working together, we ensure an environment built on fairness, dignity, and trust.